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Aleksandr

The Family Business Behind Your Appliance Repair

Family-owned appliance repair in Staten Island, Ocean and Monmouth County. No call center, no subcontractors. You talk to the owner, and the owner does the work.

  • 5,000+ Repairs completed
  • 24/7 Calls and online booking
  • Up to 1 year Parts warranty, 1 month on labor
  • 5.0 128 Google reviews
Aleksandr with his family

Our story

A family business, run from Staten Island

Today we repair refrigerators, washers, dryers, dishwashers, ovens and cooktops for homeowners and businesses across Staten Island, Ocean County and Monmouth County. We are factory authorized for Speed Queen and Hisense, which means direct access to manufacturer training, technical support and original parts.

We take calls and online bookings 24/7 and work until the last customer of the day is taken care of.

License
NYC DCWP #2130845-DCWP
Certification
EPA 608 · Speed Queen · Hisense

How we work

Four things you can hold us to

Each one is in writing on your quote or invoice.

  1. The price you approve is the price you pay

    Flat-rate labor by brand grade. If the job takes longer, that is on us.

  2. Original parts, or we tell you why not

    Manufacturer parts with up to 1 year warranty, depending on the brand. Common ones are already in the truck.

  3. We say when replacing is smarter

    We do not sell appliances, so there is no reason to push a repair that is not worth it.

  4. The owner answers the phone

    Calls and online bookings 24/7. Questions after the repair go to the same number.

Factory authorized

What authorized actually means

Speed Queen and Hisense trained us, test us, and ship us original parts directly. Warranty repairs on these brands are done by us, not routed through a third party.

  • Commercial-grade washers and dryers for homes and laundromats. Warranty and out-of-warranty service, original parts in stock.

    Authorized servicer
  • Refrigerators, freezers and dishwashers. Direct line to Hisense technical support and parts.

    Authorized servicer

What customers say about Aleksandr

All 128 reviews →
★★★★★

Aleksandr arrived promptly (the same day) to address the issue with my older LG washer not draining. He diagnosed the issue and ordered a new water pump. Only 2 days later our old washing machine is as good as new. Everyone else I called would have been delayed, some as many as 2 weeks.

Reply from Urgent Appliance Repair

Hey Theodore! Thanks a ton for the awesome review! We're so glad Aleksandr got your LG washer draining and running like new in just a couple of days. We know how crucial fast washing machine repair is! Hope to help you out again whenever you need us!

Theodore Joseph Hayes
May 21, 2026
★★★★★

Alexander arrived when he said he would diagnosed the problem. Ordered the part and replaced it as soon as it came in. He’s dependable and professional. Very rare for today’s repairmen !

Reply from Urgent Appliance Repair

Thank you, Tim, for leaving a review. We were happy to help with the repair of your Bosch dishwasher, which was leaking.

Tim Baumann
Apr 18, 2026
★★★★★

Excellent service. Aleksandr came to my house within 45 minutes of my call. I wasn’t sure what was wrong with washing machine. Aleksandr found it and also completed a diagnostic check on the machine.

Reply from Urgent Appliance Repair

Thank you, Stacy, for taking the time to leave us a review. We’re always happy to help our neighbors in Great Kills with their washer repairs and across Staten Island!

Stacy Pinto
Feb 1, 2026

Broken appliance?

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