Alex was amazing and very knowledgeable. Super friendly and put my mind at ease that all will be working in no time. So happy I found him and would highly recommend. Same day service.
What homeowners and businesses in Staten Island, Ocean and Monmouth say.
Customer reviews
Appliance tagged by keywords in the review text
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★★★★★
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★★★★★ Dryer
Alek did a great job fixing my dryer. He is so knowledgeable! He came very quickly, diagnosed the problem, had the parts and fixed it right away. It’s as good as new thanks to Alek. Highly recommend
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★★★★★
Very fast and completed the job well👍.
Reply from Urgent Appliance RepairThank you, Serena, for taking the time to leave us a review! It was a pleasure helping you with your oven that wasn’t working on Staten Island. We truly appreciate your trust in our company!
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★★★★★ Washer
Made an appointment immediately the same day. Was quick in diagnosing and fixing the issue with my washing machine. Unbeatable and fair pricing.
Reply from Urgent Appliance RepairThank you, James, for trusting our company for the second time! We understand how stressful it can be when your LG washer stops draining, especially for a family with a child. We were happy to get it back up and running on the very first visit on Staten Island. We truly appreciate your continued trust!
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★★★★★ Cooktop
Very satisfied with the service from Urgent Appliance Repair! I was having an issue with my electric cooktop, and another appliance repair company couldn’t figure out what was wrong and suggested I just replace the entire cooktop rather than bother with a repair. Alex came out, diagnosed the problem in literally a few minutes, and explained exactly what needed to be fixed.
He returned a few days later with the replacement part and completed the repair quickly. Great, friendly service, excellent communication, and a very fair price. I’m so glad I called him instead of unnecessarily replacing the cooktop!
Highly recommend Alex and Urgent Appliance Repair. He’ll definitely be my go-to appliance repair guy from now on!Reply from Urgent Appliance RepairThank you, Alex, for taking the time to leave such a detailed review! We were happy to help you with your GE glass cooktop repair. We understand that not every technician is willing to take on repairs involving glass cooktops, but our years of experience and lessons learned along the way allow us to confidently handle even the most challenging jobs. Thank you for trusting our company with your repair on Staten Island!
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★★★★★ Refrigerator
The technician arrived on time, quickly diagnosed the problem, replaced the relay, and explained everything in plain language. Fridge is working perfectly now. Honest, efficient service — highly recommend.
Reply from Urgent Appliance RepairThank you, Yauheni, for taking the time to leave us a review! The issue you experienced is quite rare, and we were happy to find an alternative solution that saved you from having to replace an expensive part in your GE refrigerator. We truly appreciate your trust in our company and are glad we could help you on Staten Island!
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★★★★★ Refrigerator
Alex diagnosed issue with my refrigerator very quickly and replaced affected part. Recommend
Reply from Urgent Appliance RepairThank you, Denise, for taking the time to leave us a review before heading off on your trip to Europe! We were happy to help you with your GE refrigerator and eliminate the noise caused by a faulty evaporator fan. We truly appreciate your trust in our company and are glad we could help you in Brick, NJ. Enjoy your European adventure!
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★★★★★
Excellent service
Reply from Urgent Appliance RepairThank you, Gary, for your review! We were happy to help you with your refrigerator repair in Toms River and offer you a military discount. We truly appreciate your trust in our company and thank you for your service!
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★★★★★
Aleksandr arrived on time and was very professional and polite. He explained what the problem was and was able to fix it quickly.
When you need an appliance repaired, you should definitely call this company.Reply from Urgent Appliance RepairThank you, Barbara, for taking the time to leave us a review! We were happy to help you with your LG dryer on Staten Island on a Saturday evening and get it back up and running on the very first visit. We truly appreciate your trust in our company!
Why the score holds
The same three things, every call.
Read the reviews and the pattern is the same: we show up when we said, we fix it in one visit when the part is in the truck, and the price does not change after we start.
- 94% of reviews mention speed or same-day arrival
- 0 reviews about a price that changed after the quote
- 1 visit for most repairs, common parts stocked in the truck