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5.0 ★★★★★ 5.0 out of 5 based on 128 Google Reviews

What homeowners and businesses in Staten Island, Ocean and Monmouth say.

  • 5 5 out of 5 stars 125 reviews
  • 4 4 out of 5 stars 3 reviews
  • 3 3 out of 5 stars 0 reviews
  • 2 2 out of 5 stars 0 reviews
  • 1 1 out of 5 stars 0 reviews

Customer reviews

Appliance tagged by keywords in the review text

Showing 1 of 1

Newest first, all verified on Google

  • ★★★★★ Cooktop

    Very satisfied with the service from Urgent Appliance Repair! I was having an issue with my electric cooktop, and another appliance repair company couldn’t figure out what was wrong and suggested I just replace the entire cooktop rather than bother with a repair. Alex came out, diagnosed the problem in literally a few minutes, and explained exactly what needed to be fixed.

    He returned a few days later with the replacement part and completed the repair quickly. Great, friendly service, excellent communication, and a very fair price. I’m so glad I called him instead of unnecessarily replacing the cooktop!

    Highly recommend Alex and Urgent Appliance Repair. He’ll definitely be my go-to appliance repair guy from now on!

    Reply from Urgent Appliance Repair

    Thank you, Alex, for taking the time to leave such a detailed review! We were happy to help you with your GE glass cooktop repair. We understand that not every technician is willing to take on repairs involving glass cooktops, but our years of experience and lessons learned along the way allow us to confidently handle even the most challenging jobs. Thank you for trusting our company with your repair on Staten Island!

    Alex Gelfand
    Oct 9, 2026

Why the score holds

The same three things, every call.

Read the reviews and the pattern is the same: we show up when we said, we fix it in one visit when the part is in the truck, and the price does not change after we start.

  • 94% of reviews mention speed or same-day arrival
  • 0 reviews about a price that changed after the quote
  • 1 visit for most repairs, common parts stocked in the truck

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