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5.0 ★★★★★ 5.0 out of 5 based on 128 Google Reviews

What homeowners and businesses in Staten Island, Ocean and Monmouth say.

  • 5 5 out of 5 stars 125 reviews
  • 4 4 out of 5 stars 3 reviews
  • 3 3 out of 5 stars 0 reviews
  • 2 2 out of 5 stars 0 reviews
  • 1 1 out of 5 stars 0 reviews

Customer reviews

Appliance tagged by keywords in the review text

Showing 5 of 5

Newest first, all verified on Google

  • ★★★★★ Oven

    Alex is personable, smart, and so professional! He was able to diagnose our Thermador wall oven issue quickly and repair it perfectly. (Very few professionals can repair our very complicated Thermador appliances, but Alex didn't even break a sweat.)

    Alex also really went the extra mile to find the exact piece the oven needed, not some inferior generic piece.

    And he didn't leave us with a huge mess to clean up.

    We will not hesitate to contact him again for any appliance or HVAC need.

    Thanks, Alex!!

    Reply from Urgent Appliance Repair

    Thank you, Cher, for leaving a review. It was a pleasure working with you and your family. Of course, it was not easy to find parts for a very old but excellent unit, but we were able to make it happen. Thank you for your trust and patience.

    Cher
    May 12, 2026
  • ★★★★★ Oven

    Fast, professional, and efficient! My oven was fixed quickly and works perfectly now. I really appreciate the prompt service and would definitely recommend!

    Reply from Urgent Appliance Repair

    Thank you, Laurie, for taking the time to leave us a review!
    We were happy to help you with replacing the broil and bake heating elements in your built-in oven when it stopped heating.
    We appreciate your trust and are always here if you need us again!

    Laurie arevalo
    Feb 18, 2026
  • ★★★★★ Oven

    Alexander was wonderful. He was prompt and fixed my oven very quickly. Very reliable and I would use him again for other appliances! Excellent work

    Reply from Urgent Appliance Repair

    Thank you, Angela, for leaving a review.
    We’ll be happy to see you again — though hopefully not too soon!
    We service the Jackson, NJ area on a regular basis, so we’re always nearby and ready to come out right away.

    Angela Russo
    Feb 3, 2026
  • ★★★★★ Oven

    Urgent Appliances did an excellent job fixing my oven! Alexander was professional, knowledgeable, and very efficient. He quickly diagnosed the problem and had it working perfectly in no time. I really appreciate his great service — highly recommend

    Reply from Urgent Appliance Repair

    Hello Manjula, thank you for choosing Urgent Appliances. We are delighted Alexander delivered exceptional oven repair service and upheld our high standards. Our commitment is always to keep your home running smoothly. We look forward to assisting you with any future appliance needs!

    manjula kheti
    Nov 6, 2025
  • ★★★★★ Oven

    Urgent Appliance Repair LLC will always be who I turn to in need of any appliance repair issues. Alexander was very responsive, professional and knowledgeable. Based on Alexander’s demeanor, this is a great company. He notified me when he was on his way to my home and was always on time. My LG gas oven was not heating. Alexander discovered the problem almost immediately.

    Reply from Urgent Appliance Repair

    Hi Kathy, we appreciate your kind words regarding Alexander. Delivering prompt communication and expert LG gas oven repair reflects our core commitment to quality service. Please reach out whenever your household appliances require professional attention in the future!

    Kathy Calabro
    Oct 2, 2025

Why the score holds

The same three things, every call.

Read the reviews and the pattern is the same: we show up when we said, we fix it in one visit when the part is in the truck, and the price does not change after we start.

  • 94% of reviews mention speed or same-day arrival
  • 0 reviews about a price that changed after the quote
  • 1 visit for most repairs, common parts stocked in the truck

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