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5.0 ★★★★★ 5.0 out of 5 based on 128 Google Reviews

What homeowners and businesses in Staten Island, Ocean and Monmouth say.

  • 5 5 out of 5 stars 125 reviews
  • 4 4 out of 5 stars 3 reviews
  • 3 3 out of 5 stars 0 reviews
  • 2 2 out of 5 stars 0 reviews
  • 1 1 out of 5 stars 0 reviews

Customer reviews

Appliance tagged by keywords in the review text

Showing 9 of 117

Newest first, all verified on Google

  • ★★★★★ Dryer

    Called and had my dryer repaired within 3 hours. Outstanding service. Technician very professional and knowledgeable. Showed me pictures before replacing parts. Thank you Alexander 👍

    Reply from Urgent Appliance Repair

    Hi Clint, we appreciate your positive review regarding Alexander's rapid dryer repair and clear communication. Transparent service and respect for your property remain top priorities for us. We look forward to assisting you with future servicing needs.

    clintable
    Sep 1, 2025
  • ★★★★★

    Excellent service , came in very short notice and had very very good pricing and the job was done so quick would highly recommend

    Reply from Urgent Appliance Repair

    Hello Joe, providing prompt appliance repair on short notice is a key standard for our business. We work hard to maintain high quality alongside fair pricing. We hope to assist you again with your next routine appliance inspection.

    Joe Gammal
    Aug 27, 2025
  • ★★★★★

    Would highly recommend this company! Denis the technician was terrific would absolutely use again in case I’m in need of service. Prompt , reliable and fair pricing

    Reply from Urgent Appliance Repair

    Hi Dana, thank you for recommending us and recognizing Denis's prompt work. Our commitment to reliable appliance service at fair pricing is central to how we operate. Please feel free to reach out when you need future maintenance!

    Dana
    Aug 27, 2025
  • ★★★★★

    Urgent came within hours of my call. Their technician was very pleasant. He troubleshooted the problem in under ten minutes. I was very impressed with his knowledge. I would use him myself for all my appliances and refer him to my loved ones.

    Reply from Urgent Appliance Repair

    Hello Tawana, thank you for sharing your experience. We maintain high standards for swift response times and expert appliance troubleshooting. It is a pleasure knowing our technician provided knowledgeable service. We look forward to assisting you and your loved ones with future appliance needs.

    Tawana Johnson
    Aug 26, 2025
  • ★★★★★

    Very responsive, showed up in a timely manner. The work required a second visit which was done expediently.

    Reply from Urgent Appliance Repair

    Hi Joe, we appreciate your positive review. Our commitment is to ensure prompt communication and efficient completion of every repair project, even when a follow-up visit is required. Thank you for trusting our team, and we remain at your service for any future appliance maintenance needs.

    Joe Choma
    Aug 25, 2025
  • ★★★★★

    This is a great company that responds very quickly and Alex is extremely knowledgeable about all kinds of appliances and repairs. His prices are very good and does honest work.

    Reply from Urgent Appliance Repair

    Greetings Richard, thank you for noting our prompt service. We take great pride in our commitment to honest pricing and expert appliance repairs. Alex's dedication to thorough work reflects our core company standards. Please reach out whenever you require reliable appliance care in the future.

    Richard Mensah
    Aug 5, 2025
  • ★★★★★ Refrigerator

    They were quick and easy to deal with. Came and repaired my fridge the same day. Thank you for the good job, I will keep your number :)

    Lena Gasparyan
    Aug 5, 2025
  • ★★★★★

    Alexander has been nothing short of fantastic! Administrator responded within minutes and Alexander arrived in under 2 hours. His work ethic, knowledge and professionalism do not go unnoticed and the good gestures of humor made the experience that much better. I definitely recommend and will be using Urgent appliance repair services again!

    Denis P
    Aug 4, 2025
  • ★★★★★

    I had a GE profile countertop stole Harrison small issue. I couldn't figure it out but when I call this company and they send the technician. Alexander, he was really brilliant and find the technical issue and fix really nice. I was about to think to change the whole store or was minor problem but I couldn't figure it out. But he did really great company and very nice technician... I'm really happy with his work

    Raj Patel
    Aug 4, 2025

Why the score holds

The same three things, every call.

Read the reviews and the pattern is the same: we show up when we said, we fix it in one visit when the part is in the truck, and the price does not change after we start.

  • 94% of reviews mention speed or same-day arrival
  • 0 reviews about a price that changed after the quote
  • 1 visit for most repairs, common parts stocked in the truck

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