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5.0 ★★★★★ 5.0 out of 5 based on 128 Google Reviews

What homeowners and businesses in Staten Island, Ocean and Monmouth say.

  • 5 5 out of 5 stars 125 reviews
  • 4 4 out of 5 stars 3 reviews
  • 3 3 out of 5 stars 0 reviews
  • 2 2 out of 5 stars 0 reviews
  • 1 1 out of 5 stars 0 reviews

Customer reviews

Appliance tagged by keywords in the review text

Showing 9 of 117

Newest first, all verified on Google

  • ★★★★★

    Alexander was excellent. 10-7/2025

    Reply from Urgent Appliance Repair

    Much appreciated, George! Thank you for recognizing Alexander's excellent service. Upholding high service standards for every appliance repair is fundamental to our team. We look forward to caring for your home's equipment again in the future!

    George Dowd
    Oct 7, 2025
  • ★★★★★ Refrigerator

    Great service. The technician showed up when he said he would and fixed the refrigerator promptly. Thanks so much!

    Reply from Urgent Appliance Repair

    Hello Robert, thank you for sharing your experience. We maintain strict punctuality standards to ensure your refrigerator repair is completed efficiently. It was a pleasure serving your home, and we look forward to assisting you with any future appliance maintenance needs!

    Robert Andrews
    Oct 4, 2025
  • ★★★★★ Oven

    Urgent Appliance Repair LLC will always be who I turn to in need of any appliance repair issues. Alexander was very responsive, professional and knowledgeable. Based on Alexander’s demeanor, this is a great company. He notified me when he was on his way to my home and was always on time. My LG gas oven was not heating. Alexander discovered the problem almost immediately.

    Reply from Urgent Appliance Repair

    Hi Kathy, we appreciate your kind words regarding Alexander. Delivering prompt communication and expert LG gas oven repair reflects our core commitment to quality service. Please reach out whenever your household appliances require professional attention in the future!

    Kathy Calabro
    Oct 2, 2025
  • ★★★★★ Dishwasher

    Alex was amazing at fixing my whirlpool dishwasher. It was also last minute on a Friday night. I highly recommend!

    Reply from Urgent Appliance Repair

    Greetings Christine, we are glad to hear about your positive experience. Providing dependable Whirlpool dishwasher repair even on a Friday evening aligns with our commitment to high service standards. We are always ready to assist whenever you need us next.

    christine latif
    Sep 20, 2025
  • ★★★★★

    Alexander was here when they said he'd be and very honest about repair which we appreciated. Will use him again.

    Reply from Urgent Appliance Repair

    Hi Debra, we are grateful for your feedback on our punctuality. Transparency during appliance repair is a central standard for our business. We look forward to taking care of your home appliances whenever you need assistance again.

    Debra Catena
    Sep 20, 2025
  • ★★★★★

    The best experience I have ever had with a repair service. On time, technician very knowledgeable and efficient. I would call them again without hesitation.

    Reply from Urgent Appliance Repair

    Hello Lena, it is fantastic to receive your wonderful review. Maintaining high operational standards and expert knowledge is top priority for every appointment. We appreciate your trust and look forward to maintaining your property's appliances down the road.

    Lena M
    Sep 19, 2025
  • ★★★★★

    There was a leak in my laundry room. Appliance guy or plumber? Went Appliance guy first, alexsandr was great. Started checking and then showed me the video of the leaky pipe.

    Reply from Urgent Appliance Repair

    Hello Jan, thank you for trusting our team with your laundry room leak. We are pleased Alexsandr provided thorough service and clear video inspection to resolve the issue for your property. Maintaining high standards is our commitment. Please let us know whenever you need future appliance care!

    Jan Thayer
    Sep 17, 2025
  • ★★★★★ Refrigerator

    Extremely pleased with Alex's ability repairing my ice maker. He was professional. I would absolutely recommend urgent Appliance repair. Ask for Alex he is outstanding.

    Reply from Urgent Appliance Repair

    Hello Anthony, many thanks for recommending Alex and our team! He takes great pride in delivering professional ice maker repair that upholds our company's high standards. We look forward to servicing your property again whenever the need arises.

    Anthony N
    Sep 17, 2025
  • ★★★★★

    Aleksandr did a great job troubleshooting the problem and fixed the issue!

    Reply from Urgent Appliance Repair

    Greetings Jaime, we appreciate you taking the time to comment on our service. Accurately troubleshooting and resolving appliance issues is at the heart of our commitment to quality standards. Should you ever require maintenance again, our team is at your service.

    Jaime Padilla
    Sep 17, 2025
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Why the score holds

The same three things, every call.

Read the reviews and the pattern is the same: we show up when we said, we fix it in one visit when the part is in the truck, and the price does not change after we start.

  • 94% of reviews mention speed or same-day arrival
  • 0 reviews about a price that changed after the quote
  • 1 visit for most repairs, common parts stocked in the truck

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