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5.0 ★★★★★ 5.0 out of 5 based on 128 Google Reviews

What homeowners and businesses in Staten Island, Ocean and Monmouth say.

  • 5 5 out of 5 stars 125 reviews
  • 4 4 out of 5 stars 3 reviews
  • 3 3 out of 5 stars 0 reviews
  • 2 2 out of 5 stars 0 reviews
  • 1 1 out of 5 stars 0 reviews

Customer reviews

Appliance tagged by keywords in the review text

Showing 9 of 117

Newest first, all verified on Google

  • ★★★★★

    Fantastic customer service and technician was prompt , thorough and got the job done ! Highly recommend!!

    Reply from Urgent Appliance Repair

    Thank you, Lynn, for leaving a review. Our team always carries spare parts with us, and we were happy to repair your oven on our very first visit to Staten Island.

    lynne distefano
    Apr 23, 2026
  • ★★★★★

    Alexander arrived when he said he would diagnosed the problem. Ordered the part and replaced it as soon as it came in. He’s dependable and professional. Very rare for today’s repairmen !

    Reply from Urgent Appliance Repair

    Thank you, Tim, for leaving a review. We were happy to help with the repair of your Bosch dishwasher, which was leaking.

    Tim Baumann
    Apr 18, 2026
  • ★★★★★

    Curtious, quick & effective troubleshooting & repair. Bad ignitor

    Reply from Urgent Appliance Repair

    Thank you, Mike, for leaving a review. Our team was happy to assist you with your malfunctioning LG dryer, which wasn't heating. Our technician repaired the unit on the very first visit, as the necessary parts were already stocked in his truck.

    Mike Miller
    Apr 16, 2026
  • ★★★★★ Refrigerator

    Alexander was excellent, he was response, flexible and professional. We have a 6 month old Hisense fridge that had a fan that stopped working he came within the day diagnosed the issue and temporarily fixed it so we didn’t lose our groceries until the additional parts for the repair arrived. He kept in constant contact with the status of the part and scheduled the repair time around our work schedules. The text messages with his arrival tracking were a huge help and eliminated spending hours sitting at home just waiting. Great service!!

    Reply from Urgent Appliance Repair

    Thank you, Tim, for leaving us a review. We were glad to help you and your family. Our company provides not only Hisense warranty repairs, but also out of warranty service. If you ever need major appliance repair, just give us a call or send us a message.

    Tim Banka
    Apr 14, 2026
  • ★★★★★

    Fast service....explained everything very polite and respectful

    Reply from Urgent Appliance Repair

    Thank you, Christine, for leaving a review. Our company was pleased to visit your home and help resolve the issue with your Speed ​​Queen washer, which was not filling with water, in Tontelville, Staten Island.

    Christine Dehnz
    Apr 9, 2026
  • ★★★★★

    Excellent service!!

    Reply from Urgent Appliance Repair

    Thank you,
    Cris, for leaving a review. A high level of fast, high-quality service is a top priority for our company. Thank you for turning to us to repair your Speed ​​Queen washer, which was displaying an error code. Woodrow, Staten Island

    Cris Anderson
    Apr 2, 2026
  • ★★★★★

    Diagnose problem quickly and so far so good. Response time was was vary fast. Happy with service.

    Reply from Urgent Appliance Repair

    Hello Anna, thank you for sharing your experience. We maintain high standards for quick response times and efficient diagnostic service. It is wonderful to hear our team delivered on that commitment for you. We look forward to assisting you with any future appliance needs!

    anna meola
    Mar 25, 2026
  • ★★★★★ Refrigerator

    Great and wonderful job well done, my refrigerator ice maker was fixed on time
    Thank you very much

    Reply from Urgent Appliance Repair

    Thank you, Annette, for sharing your experience.
    We were happy to assist you with the warranty repair and fix your LG Craft Ice maker.
    We look forward to serving you and your family again in the future.

    Annette Durante
    Mar 4, 2026
  • ★★★★★ Refrigerator

    Alexander did a fantastic job repairing my ice maker. Out of 5 stars I give him a 10. He’s a wonderful guy

    Reply from Urgent Appliance Repair

    Thank you, Ralph, for leaving us a review!
    We appreciate you choosing our company and are glad we were able to earn your trust while repairing your GE refrigerator ice maker.
    We will be happy to help you and your family again in the future.

    Ralph Marino
    Mar 4, 2026
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Why the score holds

The same three things, every call.

Read the reviews and the pattern is the same: we show up when we said, we fix it in one visit when the part is in the truck, and the price does not change after we start.

  • 94% of reviews mention speed or same-day arrival
  • 0 reviews about a price that changed after the quote
  • 1 visit for most repairs, common parts stocked in the truck

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