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5.0 ★★★★★ 5.0 out of 5 based on 128 Google Reviews

What homeowners and businesses in Staten Island, Ocean and Monmouth say.

  • 5 5 out of 5 stars 125 reviews
  • 4 4 out of 5 stars 3 reviews
  • 3 3 out of 5 stars 0 reviews
  • 2 2 out of 5 stars 0 reviews
  • 1 1 out of 5 stars 0 reviews

Customer reviews

Appliance tagged by keywords in the review text

Showing 9 of 117

Newest first, all verified on Google

  • ★★★★★

    Aleksandr is a top-notch repairman who stands by his work, which is rare these days. Six weeks after replacing our compressor, he diagnosed a freon leak from one of the connections. He promptly fixed the leak at no charge. Can’t recommend him enough!

    Reply from Urgent Appliance Repair

    Thank you, Tom, for taking the time to leave us a review! We were especially happy to hear that you chose our company to repair your refrigerator based on a recommendation from a friend who was one of our previous customers. We understand how frustrating it can be when an issue comes up after a repair. That’s why we stand behind our work with a warranty and are always ready to come back and make things right if you need us again. We truly appreciate your trust in our company!

    Tom Fay
    Aug 25, 2026
  • ★★★★★

    Searched for refrigeration repair on Yelp; received a rapid response within a few minutes. Precise, dependable, efficient, courteous and very knowledgeable. I am very happy with service that was provided and will definitely highly recommend Alex to anyone who needs their appliances to be repaired without trying to have you spend more money replacing your item when repair is most efficient and trustworthy.

    Reply from Urgent Appliance Repair

    Thank you, Walter, for taking the time to leave us a review! We were happy to help you with your Whirlpool refrigerator repair in Brick, NJ. We truly appreciate your trust in our company!

    walter c anderson
    Aug 24, 2026
  • ★★★★★ Washer

    Excellent service from Urgent Appliance Repair! Alexander came out and fixed my washing machine quickly and professionally. They were knowledgeable, courteous, and explained the problem clearly. The repair was done right the first time, and my washing machine is working perfectly again. I highly recommend Urgent Appliance Repair to anyone who needs fast, reliable appliance service!

    Reply from Urgent Appliance Repair

    Thank you, Mike, for taking the time to leave us a review! We were happy to help you replace the door boot seal on your Samsung washer on Staten Island. We truly appreciate your trust in our company!

    Mike T
    Aug 23, 2026
  • ★★★★★

    My technician was really professional

    Reply from Urgent Appliance Repair

    Thank you, Rina, for your kind words! We were happy to assist you with the warranty repair of your Hisense range.

    Rina Llave
    Aug 20, 2026
  • ★★★★★

    excellent service ! quick response, very courteous and knowledgeable! would definitely recommend!

    Reply from Urgent Appliance Repair

    Thank you, Michelle, for taking the time to leave us a review! We were happy to get your LG stackable washer draining properly again on the very first visit.

    Michelle Gibbs
    Aug 19, 2026
  • ★★★★★ Refrigerator

    This company is the BEST appliance repair! He repaired my refrigerator and it works wonderful.
    I recently had another issue with my oven. I wouldn’t even bother calling any other Company but Urgent Appliance Repair. I am so happy with this company. I called in the morning and by the afternoon my oven was fixed.
    Alexandra is very knowledgeable ,on time ,and professional. I highly recommend this company to those of you in need of Repair. Don’t bother calling anyone else .

    Reply from Urgent Appliance Repair

    Thank you, Diane! We were happy to bring your 15-year-old LG refrigerator back to life after it stopped cooling, and later to help you with your oven as well. We truly appreciate your trust in our company!

    Diane Tomasiello
    Aug 19, 2026
  • ★★★★★ Dryer

    Alexander came out immediately to fix the belt on our shore house dryer because he was in the area. Professional, knowledgeable, honest, and he even cleaned out the lint and left the laundry area cleaner than he found it. Dryer is running like new! I will absolutely call them again and recommend them to everyone. If you need an appliance repair, look no further!

    Reply from Urgent Appliance Repair

    Thank you, Anne, for taking the time to leave such a detailed review about your experience with our company. We truly appreciate it!

    Anne DeDio
    Aug 10, 2026
  • ★★★★★

    Thank you Alex! Great job! Quick repair, reasonable price.

    Reply from Urgent Appliance Repair

    Thank you, Eugene! We were happy to help and get your Maytag dryer heating again on the very first visit.

    Eugene Shagenov
    Aug 10, 2026
  • ★★★★★

    Fast and expert solution, got me up and running in no time.

    Reply from Urgent Appliance Repair

    Thank you, Andrew, for taking the time to leave us a review! We truly appreciate it!

    Andrew
    Aug 9, 2026
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Why the score holds

The same three things, every call.

Read the reviews and the pattern is the same: we show up when we said, we fix it in one visit when the part is in the truck, and the price does not change after we start.

  • 94% of reviews mention speed or same-day arrival
  • 0 reviews about a price that changed after the quote
  • 1 visit for most repairs, common parts stocked in the truck

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