What homeowners and businesses in Staten Island, Ocean and Monmouth say.

Customer reviews

• ★★★★★ Refrigerator

  Aleksandr was fantastic! I had an urgent issue with our refrigerator not cooling, and he arrived within an hour of reaching out. He quickly diagnosed the problem and had everything repaired in about 30 minutes. Very professional and courteous within our short interaction. I could not recommend him enough and wouldn't hesitate to call him again if I require any repair.

  Reply from Urgent Appliance Repair

  Thank you, Jacky, for taking the time to leave us a review! We were happy to resolve the problem with your GE refrigerator within just one hour of your call. We carry the most commonly needed parts in our service vehicles, allowing us to complete many repairs on the very first visit.

• ★★★★★ Washer

  Came on time knew what he was doing had the washing machine working really quick good service and friendly

  Reply from Urgent Appliance Repair

  Thank you, Anthony, for taking the time to leave us a review! Our team was happy to help you on a Sunday and get your GE washer up and running again on Staten Island. We truly appreciate your trust and look forward to helping you again whenever you need us.

• ★★★★★

  Alexander was the most pleasant repair man to deal with. He was knowledgable as well as informative explaining the problem, cause and remedy. He knew what he was doing.

  Reply from Urgent Appliance Repair

  Thank you, Joanne! It was a pleasure working with you as the warranty service provider for your Hisense refrigerator. We truly appreciate your trust and are always here if you need our assistance again in the future.

• ★★★★★

  Excellent service! Professional and knowledgeable of appliance. Thoroughly explained what the issue was and steps to resolve it. Thank you Aleksandr.

  Reply from Urgent Appliance Repair

  Thank you, Gayle! Our team was delighted to help repair your KitchenAid dishwasher on the very first visit. We truly appreciate your trust and are always here if you ever need us again.

• ★★★★★ Washer

  I had a very positive experience with Urgent Appliance Repair. Alexander fixed both my washing machine and refrigerator. I was able to get an appointment the same day that I contacted him. The parts for my washing machine were delivered quickly and Alexander had it working within couple of days from when I first contacted him. I had a bit of a problem getting a replacement compressor from LG (since it was still under warranty and was supposed to be covered), but Alexander was always quick to respond both to my messages and to representatives from LG and in the end the problem was resolved and compressor was shipped to him. As soon as the compressor was delivered, he wasted no time and fixed my refrigerator. If you're having problems with your appliances and looking for a professional, reliable repair service, I highly recommend Urgent Appliance Repair.

  Reply from Urgent Appliance Repair

  Thank you, Lana, for trusting our company. We were happy to help with your GE washer and to complete a professional warranty repair by replacing the compressor in your LG refrigerator.

• ★★★★★ Washer

  Alex was amazing! He came out the same day, quickly figured out the problem with my washer, replaced the pump, and had it working again in no time. Super friendly, honest, and clearly knows what he’s doing. I really appreciated how fast and efficient he was. Highly recommend Alex if you need an appliance repair!

  Reply from Urgent Appliance Repair

  Thank you, Rachel, for trusting us to help with your appliance problem. We were happy to repair your LG washer on the very first visit!

• ★★★★★

  Alexander was excellent! Highly recommend…he came an hour after I called which was already evening…fixed what the last repairman should have. I am a new happy customer…I already recommend him to friends & family. Thank you Alexander!

  Reply from Urgent Appliance Repair

  Thank you so much, Angela! We're thrilled to hear that Alexander came through for you so quickly, especially on a same-evening call. It means a lot that he was able to properly resolve what had been left unfinished before. We truly appreciate you recommending us to your friends and family, and we look forward to being your go-to repair team whenever you need us!

• ★★★★★ Dishwasher

  Awesome service!! Dishwasher flooded. Alex came right away and fixed a defective pump. All running fine now! Very friendly and loves dogs too!!

  Reply from Urgent Appliance Repair

  Thank you so much, Dorothy! We're thrilled Alex could get there quickly and take care of that flooded dishwasher for you. He truly is great with people (and their furry family members!). Don't hesitate to reach out if you ever need us again!

• ★★★★★ Washer

  Aleksandr arrived promptly (the same day) to address the issue with my older LG washer not draining. He diagnosed the issue and ordered a new water pump. Only 2 days later our old washing machine is as good as new. Everyone else I called would have been delayed, some as many as 2 weeks.

  Reply from Urgent Appliance Repair

  Hey Theodore! Thanks a ton for the awesome review! We're so glad Aleksandr got your LG washer draining and running like new in just a couple of days. We know how crucial fast washing machine repair is! Hope to help you out again whenever you need us!