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5.0 ★★★★★ 5.0 out of 5 based on 128 Google Reviews

What homeowners and businesses in Staten Island, Ocean and Monmouth say.

  • 5 5 out of 5 stars 125 reviews
  • 4 4 out of 5 stars 3 reviews
  • 3 3 out of 5 stars 0 reviews
  • 2 2 out of 5 stars 0 reviews
  • 1 1 out of 5 stars 0 reviews

Customer reviews

Appliance tagged by keywords in the review text

Showing 9 of 117

Newest first, all verified on Google

  • ★★★★★ Dishwasher

    Excellent service. Knowledgeable repair service gentleman. Dishwasher like new new now. So many thanks & will recommend to all my friends!

    Reply from Urgent Appliance Repair

    Thank you, Linda, for leaving a review.
    We value every customer and strive to provide the most comfortable service to everyone who calls us.
    We hope your LG dishwasher gives you no trouble in the future — but if anything comes up, we’re always around the Toms River, NJ area

    Linda Nelli
    Feb 6, 2026
  • ★★★★★ Oven

    Alexander was wonderful. He was prompt and fixed my oven very quickly. Very reliable and I would use him again for other appliances! Excellent work

    Reply from Urgent Appliance Repair

    Thank you, Angela, for leaving a review.
    We’ll be happy to see you again — though hopefully not too soon!
    We service the Jackson, NJ area on a regular basis, so we’re always nearby and ready to come out right away.

    Angela Russo
    Feb 3, 2026
  • ★★★★★

    Gave me some good advice told me different options

    Reply from Urgent Appliance Repair

    Thank you, Michael, for leaving a review.
    We hope our recommendations help make your comfort truly exceptional.
    We’re always around the Toms River area and ready to come out anytime you need us!

    Michael Inc
    Feb 3, 2026
  • ★★★★★ Washer

    Excellent service. Aleksandr came to my house within 45 minutes of my call. I wasn’t sure what was wrong with washing machine. Aleksandr found it and also completed a diagnostic check on the machine.

    Reply from Urgent Appliance Repair

    Thank you, Stacy, for taking the time to leave us a review. We’re always happy to help our neighbors in Great Kills with their washer repairs and across Staten Island!

    Stacy Pinto
    Feb 1, 2026
  • ★★★★★ Washer

    My washer machine stopped working late on a Saturday night. Urgent Appliance Repair was at my house within thirty minutes. Alexander was respectful and honest. He did an amazing job and cleaned up after himself. He got the machine up and running again within an hour. Parts were in stock and on hand. Highly recommend using their service for any washer/dryer maintenance/repairs.

    Reply from Urgent Appliance Repair

    Thank you, Victor. We’re glad we were able to help you during a difficult moment late Saturday evening in New Springville. We hope your Kenmore washer will serve you reliably for a long time without any issues.

    victor allegretti
    Feb 1, 2026
  • ★★★★★

    He was on time and done in less than 20 minutes.

    Reply from Urgent Appliance Repair

    Thank you, Mike, for taking the time to leave us a review. We truly appreciate you inviting us to be part of your charitable project in Keansburg, NJ, and giving us the opportunity to help create comfort for the future residents of this home.

    Mike Peduto
    Jan 31, 2026
  • ★★★★★ Refrigerator

    Aleksandr arrived quickly, knew exactly what the problem was with my ice maker and clothes dryer, and got the work done in no time. He even came back again at his own expense when the dryer wasn’t quite right. Will definitely hire him again!

    Reply from Urgent Appliance Repair

    Thank you, Nicole, for taking the time to leave us a review. Our team truly enjoyed working with you, and we’re glad we were able to restore comfort to your home. We hope to see you again — always with a smile!

    Nicole Bronzan
    Jan 31, 2026
  • ★★★★★ Washer

    Thank you so very much. My Whirlpool washing machine is working great. The repair person was on time as per my appointment time. Was able to make the repair in 1 hr.

    Reply from Urgent Appliance Repair

    Thank you, Patricia. We were happy to help you with your washer in Brick, NJ. Thank you for welcoming our technician with such a positive attitude and for providing a comfortable environment to work in!

    Patricia Seibert
    Jan 30, 2026
  • ★★★★★ Dryer

    Within 1.5hrs of calling a technician came out to diagnose the dryer issue and was able to repair it. I wasn’t able to be at the property but their systems allowed me to handle everything via text. Easy and efficient! Thank you.

    Reply from Urgent Appliance Repair

    Thank you, Melissa, for leaving us a review. We were happy to help you and your tenants in Pine Beach during the cold winter days, especially when the dryer stopped heating.

    Melissa Sikorski
    Jan 29, 2026
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Why the score holds

The same three things, every call.

Read the reviews and the pattern is the same: we show up when we said, we fix it in one visit when the part is in the truck, and the price does not change after we start.

  • 94% of reviews mention speed or same-day arrival
  • 0 reviews about a price that changed after the quote
  • 1 visit for most repairs, common parts stocked in the truck

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