Skip to content
Fee waived with repairService Call Fee Waived With RepairSame-Day Service

5.0 ★★★★★ 5.0 out of 5 based on 128 Google Reviews

What homeowners and businesses in Staten Island, Ocean and Monmouth say.

  • 5 5 out of 5 stars 125 reviews
  • 4 4 out of 5 stars 3 reviews
  • 3 3 out of 5 stars 0 reviews
  • 2 2 out of 5 stars 0 reviews
  • 1 1 out of 5 stars 0 reviews

Customer reviews

Appliance tagged by keywords in the review text

Showing 9 of 117

Newest first, all verified on Google

  • ★★★★★ Refrigerator

    Reasonable price, professional and really knowledgeable technician . I already had bad experience with the other two companies who came to see my refrigerator: one never came back after service call and another one was just pumping money out of my wallet. But only urgent appliance repair diagnosed the problem right and fixed it right away. The best company in Staten Island.

    Reply from Urgent Appliance Repair

    Thank you, Valeriia, for taking the time to leave us this review!
    We truly appreciate the opportunity to help restore comfort to your home.

    Valeriia
    Jan 29, 2026
  • ★★★★★

    Alexander was professional and got the job done in great time in toms river nj.

    Reply from Urgent Appliance Repair

    Thank you, James, for the kind words about our technician.
    We were truly happy to help you during a difficult moment.
    We’ll be glad to see you again as a returning customer — though hopefully not too often!

    James VanOrden
    Jan 28, 2026
  • ★★★★★

    Service man was excellent at explaining what was wrong what it would cost he was very efficient and did a wonderful job.

    Reply from Urgent Appliance Repair

    Thank you, Michael, for taking the time to leave a review.
    Your feedback helps us share the value of our company with future customers.
    We’re glad we were able to repair your oven on the first visit!
    If you experience any issues in the future, please let us know and we’ll come out as quickly as possible.

    Michael Mann
    Jan 28, 2026
  • ★★★★★ Washer

    Excellent appliance repair service in Staten Island. Prompt efficient and respectful. Fixed my washer problem first time right at a reasonable cost. Clear first choice in Staten Island

    Reply from Urgent Appliance Repair

    Thank you, Jim, for taking the time to leave a review!
    We are committed to maintaining a high level of service and continuously improving it.
    Thank you for calling us to service your excellent Speed Queen washer.
    We completed the repair within 24 hours from the first call!

    Jim Santello
    Jan 28, 2026
  • ★★★★★

    Reliable & very quick!

    Reply from Urgent Appliance Repair

    Thank you, Theresa, for your review.
    We hope to see you again as a customer — though hopefully not anytime soon!

    Theresa Paterno
    Jan 27, 2026
  • ★★★★★

    Aleksandr was our technician and he was extremely knowledgeable and very polite. He diagnosed the problem in an instant! We didn’t wait long for the parts or his return visit to fix the problem 👌. We highly recommend them!

    Reply from Urgent Appliance Repair

    Thank you, Mary Ann, for taking the time to leave this review!
    It helps other customers in Toms River get to know our company better.
    We hope your Samsung refrigerator will serve you well and feel just like new again!

    Mary Ann Bizzarro
    Jan 27, 2026
  • ★★★★★

    I was very happy with the service I received. The worker came out and did a great job. I would definitely call back for future repairs.

    Reply from Urgent Appliance Repair

    Thank you, John, for taking the time to leave us a review!
    We hope you’ll call us again — though hopefully not anytime soon!

    John Graham
    Jan 26, 2026
  • ★★★★★

    It was a wonderful experience,he was very good👍

    Reply from Urgent Appliance Repair

    Thank you, Ana Luisa, for leaving a review.
    We hope your dryer is working great again and bringing you peace of mind!

    Ana Luisa Cruz
    Jan 26, 2026
  • ★★★★★

    Excellent service, very professional and great at doing quality work! Would recommend!

    Reply from Urgent Appliance Repair

    Hey Nick, thanks a bunch! We're really glad you took the time to share your thoughts. Our team is always striving to deliver top-notch service and do quality work, all while keeping our prices reasonable. We appreciate you choosing Urgent Appliance LLC.

    Nick Stefanopoulos
    Jan 20, 2026
Load more reviews

Why the score holds

The same three things, every call.

Read the reviews and the pattern is the same: we show up when we said, we fix it in one visit when the part is in the truck, and the price does not change after we start.

  • 94% of reviews mention speed or same-day arrival
  • 0 reviews about a price that changed after the quote
  • 1 visit for most repairs, common parts stocked in the truck

Broken appliance?

We can be there today.