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5.0 ★★★★★ 5.0 out of 5 based on 128 Google Reviews

What homeowners and businesses in Staten Island, Ocean and Monmouth say.

  • 5 5 out of 5 stars 125 reviews
  • 4 4 out of 5 stars 3 reviews
  • 3 3 out of 5 stars 0 reviews
  • 2 2 out of 5 stars 0 reviews
  • 1 1 out of 5 stars 0 reviews

Customer reviews

Appliance tagged by keywords in the review text

Showing 9 of 117

Newest first, all verified on Google

  • ★★★★★

    Problem with ice machine was fixed. The representative was knowledgeable and friendly

    Reply from Urgent Appliance Repair

    Richard, thanks a bunch for the review! We're thrilled the ice machine is working again and that our technician was helpful and pleasant. Don't hesitate to get in touch if you need anything in the future.

    Richard Albanese
    Jan 18, 2026
  • ★★★★★

    Phone service great.
    On time.
    Very Professional.
    Technician very knowledgeable.
    Would recommend and use services again.

    Reply from Urgent Appliance Repair

    Joe, thanks a bunch for the awesome review! It means a lot that you took the time to share your experience. We're thrilled you had a positive experience, from the very first phone call all the way through to the finished service. Your recommendation is greatly appreciated – thanks again!

    Joe Catapano
    Jan 11, 2026
  • ★★★★★ Washer

    We called these folks for our washer that would not drain properly. The gentleman , Alexander, arrived within two hours and fixed our issue with confidence. He also took the time to clean and vacuum the interior of the washer. Left the area neat and clean. These guys are the real deal. They arrived with new parts in their truck! Price was very reasonable and they left the bad part for use to see. I recommend Alexander and company without reservation.

    Reply from Urgent Appliance Repair

    David, your thorough and kind review means the world to us! We're thrilled we could address the washer drainage problem promptly. We really strive to be upfront, maintain a clean environment, and have the necessary parts readily available. Your trust and willingness to recommend us are deeply valued.

    David Hegarty
    Dec 24, 2025
  • ★★★★★ Refrigerator

    I had a great experience working with this company! The technician was outstanding and was able to finally solve a problem with my refrigerator that 3 other companies have failed to resolve. i would highly recommend them and will use them again in the future!

    Reply from Urgent Appliance Repair

    Hi Lisa, thank you for sharing your experience with our refrigerator repair. Resolving complex issues where others fell short reflects our technical commitment. It was a pleasure serving your home, and we look forward to assisting you again whenever needed.

    Lisa Johnson
    Nov 21, 2025
  • ★★★★★

    Really was the smoothest job I could have asked for. Tech came in and was so polite and updated on every step and did not overcharge on anything. Very good quality work.

    Reply from Urgent Appliance Repair

    Hello Mashhud, we are grateful for your review of our service quality. Ensuring clear communication and upfront standards during every repair service is essential to our approach. We stand ready to assist with your next maintenance check.

    Mashhud Hussain
    Nov 12, 2025
  • ★★★★★ Oven

    Urgent Appliances did an excellent job fixing my oven! Alexander was professional, knowledgeable, and very efficient. He quickly diagnosed the problem and had it working perfectly in no time. I really appreciate his great service — highly recommend

    Reply from Urgent Appliance Repair

    Hello Manjula, thank you for choosing Urgent Appliances. We are delighted Alexander delivered exceptional oven repair service and upheld our high standards. Our commitment is always to keep your home running smoothly. We look forward to assisting you with any future appliance needs!

    manjula kheti
    Nov 6, 2025
  • ★★★★★ Dryer

    Prompt service to repair dryer! Very thorough and knowledgeable. Will keep Urgent Appliance for all our appliance repair services. Thank you.

    Reply from Urgent Appliance Repair

    Hello Gail, thank you for trusting Urgent Appliance with your dryer repair. Providing thorough diagnostic work and prompt solutions reflects our core standards. We look forward to keeping all the appliances in your property operating flawlessly.

    Gail Burke
    Nov 4, 2025
  • ★★★★★ Washer

    Great company! The technician came the same day, ordered the parts quickly, and everything was installed within 2 days. The work was done efficiently and honestly, without pushing unnecessary services. They clearly explained the condition of my washing machine and fixed it instead of trying to sell extra work. Very happy with their service! Highly recommended!

    Reply from Urgent Appliance Repair

    Greetings Alexander, we truly appreciate your detailed review. Honest recommendations and rapid washing machine repair are key to maintaining our professional standards. We look forward to serving your household during future routine appliance checkups.

    Александр Вареник
    Oct 27, 2025
  • ★★★★★

    Anthony is a great technician I highly recommend him without reservation!!! to fixed any problems with your appliances.
    James

    Reply from Urgent Appliance Repair

    Hello James, thank you for recognizing Anthony's expertise. Our commitment is always to provide dependable appliance repair and peace of mind for your home. We look forward to helping you with any upcoming maintenance tasks.

    James Zipagan
    Oct 23, 2025
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Why the score holds

The same three things, every call.

Read the reviews and the pattern is the same: we show up when we said, we fix it in one visit when the part is in the truck, and the price does not change after we start.

  • 94% of reviews mention speed or same-day arrival
  • 0 reviews about a price that changed after the quote
  • 1 visit for most repairs, common parts stocked in the truck

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